XEROX To Expand In Rochester Area

Gov Cuomo: New Call Center To Create 500 New Jobs

January 26, 2012

WEBSTER, NY - Governor Andrew Cuomo says Xerox Corporation will establish a call center in Webster that will create 500 new jobs over the next two years.

"Xerox is a global leader that could have gone anywhere in the world to expand their business, but they chose New York because our state is rapidly becoming the place to be for businesses," Governor Cuomo said. "By forging successful public-private partnerships like we have with Xerox, we can leverage state resources to generate sustainable economic growth and long-term job creation."

Cuomo also reports that XEROX used a $5 million tax credits from the Excelsior Jobs Program tax credits program, and a $1 million Economic Development Fund grant from Empire State Development, and that the copier company will invest $4.3 million to renovate a portion of Building 200 on the Webster campus, as well as purchase IT systems and equipment to create a 23,000 square foot state-of-the-art call center space. In addition, the Monroe County Industrial Development Agency (COMIDA) has also approved a local tax abatement package totaling $271,040.

The plans call for the creation of 500 new jobs, including 350 jobs in 2012 and an additional 150 jobs by 2013. In addition to the 500 new jobs being created, the company will retain 70 existing employees at the project location. Renovation is expected to begin in February, with completion projected by the end of 3rd quarter 2012. Xerox expects to begin hiring employees in March. Positions will include call center agents and managers.